Haiku Stones

Shipping - Returns - Insurance
Privacy policy

INDIA

Shipping is effected within 2 working days from the date of payment, by:

Mail:

1. Small Packet Posts: This delivers in 2-3 weeks anywhere in the world. If, in a rare instance it is delayed beyond this time frame, after a grace period of 1 week, we shall issue a refund. All packages have a tracking number, but can be tracked mainly on the recipient country's postal website.
Shopping Cart buyers, please click here.* 

2. Express Mail Service: This delivers within 7-9 working days anywhere in the world.
This has a tracking number and can be tracked right from the day of shipment.
Charges start at $18.00 to USA for the first 250 grams.

Both services are 100% reliable.

A confirmation email is sent immediately after your purchase informing you of delivery status and warranties. Quite often, this is missed by our buyers or delivered to the spam folder. If you do not receive an email confirming your purchase, please ask for the same.

- Your goods are insured against loss or damage and a full refund is issued in any eventuality.
All refund claims are settled within just 4 weeks from shipping date!

- You can return the goods within 1 week of receipt for a full refund. Ask for details.

*SHOPPING CART COMBINED SHIPPING

Shipping for all Cabochons and Gemstones for Shopping Cart buyers is free!

If you wish to upgrade to Express Mail (EMS), send us an email if your order value is below $200.00
Otherwise, there is an automatic free upgrade to Express Mail for purchase value over $200.00

Shipping is applied to Roughs, mineral specimens and tumbled stones only..
This mode of shipping is free for all Cabochons and faceted stones.

Worldwide Postal Charges for Express Mail Service
This delivers within 7-10 days anywhere in the world